STORE DIRECTORY
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Ordering, Shipping,
and Returns Information
Order line: 901-213-4262
General Information:
Due to the recent increase in shipping costs, Allegro Music Online will now offer
Priority Shipping with the charges below based on the amount of your music purchase (effective February 1, 2023).
Purchases in the amount of:
$.99-$9.99 - $6.99 shipping charge
$10.00 - $25.00 - $8.99 shipping charge
$25.01 - $40.00 - $9.99 shipping charge
$40.01 - $70.00 - $10.99 shipping charge
$70.01 - $100.00 - - $11.99 shipping charge
$100.01 - $200.00 - - $19.99 shipping charge
$200.01 - $300.00 - - $22.99 shipping charge
Orders over $300. 00 will be calculated by weight
Orders under the weight of 13 ounces will be shipped via First Class Mail.
Applies only to delivery to U.S. addresses including Alaska, Hawaii, Puerto Rico, APO, & FPO.
In Stock Merchandise Only.
Online Orders: Select items you
wish to order and add them to your SHOPPING
BASKET by clicking on the Add One to Basket button. You may review and modify your shopping
basket contents at any time by clicking the My Cart tab on
the Navigation bar near the top of each page. When you
are finished shopping, click the Checkout tab on the Navigation Bar. Complete the
online order form, and
submit the order. You will then be shown an invoice that you can print
out for your records
if you wish.
You
may Create an Account by entering a "login" name and a PASSWORD
during your first CHECK-OUT
process. This will securely store your name and address information
so that in the future only your login name, password, and credit
card
information have to be entered. This convenient feature,
however, is optional.
All online orders are handled by our secure server
which encrypts all information sent, including your credit card number,
so that it cannot be read as the information travels over the internet.
We accept VISA and MasterCard. Credit cards are not
charged until your order is packed and ready for shipment.
Phone Orders Only: You
may order by calling 901-213-4262.
Please have your credit card handy as well as
the item number(s) and title(s) when you call. For
your
protection we verify all credit card information before shipping.
We will not charge your credit card until your merchandise is ready
to ship.
Sales Tax, Shipping
& Delivery:
All
prices shown are in US dollars.
The State of
Tennessee requires us to collect 9.75% sales tax on all orders
(including shipping costs) shipped to Tennessee addresses.
Credit cards are not charged until your order is packed and ready for
shipment.
Returns and Replacements
Please select your music carefully. We will accept returns
ONLY under the following terms:
- You must call (1-901-213-4262) for a RETURN
AUTHORIZATION NUMBER before returning any music. This number must
then appear on the outside of your returned package. Any music returned
without a Return Authorization Number will not be credited.
- Music must be returned in MINT condition. Any music
returned to us bent or damaged in any way will not be credited.
- If you received damaged music, it will be replaced with an
exact replacement at no cost to you. The damage must be noted when
calling for your return authorization. There will be no restocking fee
on damaged merchandise.
- All other returned music will incur a 20% restocking fee
with a minimum fee of $2.00.
- All returns must be made within 30 days of your order
date.
- You will be responsible for return shipping costs on all
merchandise except for damaged merchandise. Please pack all returned
materials securely to avoid damage in shipment.
- CDs and Tapes are not returnable once they are out of
their original shrink wrap.
- Books that include CDs are not returnable once the CDs are
removed from their sealed pouches.
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Copyright 1998-2015 Allegro Music All rights reserved.
Allegro Music/Bartlett Music Academy 7505 US Highway 64 Memphis,TN 38133
VOICE: (901) 213-4262 FAX: (901) 213-4262
Retail Store Hours: 10:00am - 7:00pm Central Time, Monday - Friday
9:00am - 4:00pm Saturday
Closed Sunday